What our people say about us
An 'Amazing Bunch'
Bronwyn, Clover, Sarah, Sally, Abi, and Lachlan are just such an amazing bunch and they should each be acknowledged by name! In my process of finding suitable rentals and homes for my clients as a Buyers Agent and Tenants Concierge, I have interacted with each one of them and am blown away by the care and dedication to demonstrate. Definitely would recommend!
- Cheah Zhong Xiang
Centenary Heights
16 Jul 2024
Informative Service and Great Customer Care
Excellent service i have ever seen. Very helpful and informative service and great customer care.
Thank you very much to all of the team who made it happen
Deserve more than 5 stars
- Jashinthan Preshna
East Toowoomba
10 Jul 2024
Exceptional Experience
Outstanding service. The staff was helpful making my experience exceptional. This is an excellent team, they look after you all the way. Well done and keep up the good work.
- Constance Mazikana
Rangeville
10 Jul 2024
Local and Family-Owned!
Local family-owned business that is always looking to improve their service.
- Paul and Jane
Centenary Heights
09 Jul 2024
Helpful and Easy to work with
You are doing a great job. You are easy to work with and it is very helpful that you put everything in writing as well as discussing it with us. I feel you are looking after our property as of it were your own. If there is a problem, you come with a possible resolution, not just the problem. Thank you!
- Miranda and David
Kearneys Spring
09 Jul 2024
Excellent Results
Excellent results in both sales and property management.
- Brett and Wendy
East Toowoomba
09 Jul 2024
Prompt Service
Prompt service. They make sure to have a good understanding of your property and it's needs.
- Nicholas
Kearneys Spring
09 Jul 2024
Consistent Service
Very good consistent service for my rental property over many years. Current tenants have been there for 10 years.
- Malcolm
Rangeville
09 Jul 2024
Professional Service
Professional unwavering property management services.
- Gerard
Rangeville
09 Jul 2024
Wealth of Knowledge
Premium service backed by a wealth of knowledge and practical understanding of the industry
- Sarah
Kearneys Spring
09 Jul 2024
Sally is a delight to deal with
Very happy with the way our property is managed and our property manager Sally Harvey is a delight to deal with. All very professional and well organised.
- John
Helidon
09 Jul 2024
Great Communication and Friendly Service
Professional service, great communication and friendly service, highly recommended.
- Stephen and Rosemary
09 Jul 2024
Super Informative and Thorough
Property manager has been really helpful supporting us with making decisions when we had to carry out renovations to our rental property. Super informative and spent time going through options and formulating a plan moving forward.
- Brett and Jenni
09 Jul 2024
Facilitating Good Relationships
I believe this agency is genuinely supportive of both tenants and property owners. It facilitates a good relationship.
- Elizabeth-Anne
Mount Lofty
09 Jul 2024
Friendly Consultation and Communication
Always consult on repairs required, ensure the tenants are keeping rental properties tidy, rental statements/payments received on time and friendly service.
- Lynne
08 Jul 2024
Sarah is Outstanding
Your property manager, Sarah, is outstanding.
- Phil
Toowoomba City
08 Jul 2024
Kept well Informed
Excellent service and always kept well informed / nominated property manager keeps in contact and maintains follow up etc
- Neville and Pauline
Rangeville
08 Jul 2024
Great from Day One
You guys have been great from day one, you communicate well and are always very professional. I recommend you to anyone who is looking for a PM in Toowoomba
- John and Ines
North Toowoomba
08 Jul 2024
Staff take time to listen and understand
The owners and staff take the time to listen and understand
- Brett and Sally
North Toowoomba
08 Jul 2024
Sarah is an absolute delight
All the staff are extremely helpful. Sarah is an absolute delight to work with.
- Helen
Newtown
08 Jul 2024
Friendly
Friendly and always answers the phone when needed
- John
Mount Lofty
08 Jul 2024
Efficient, Communicative and Professional
Our property manager is always efficient, communicative and professional.
- Lorrae and Gavin
Drayton
08 Jul 2024
Keep up the good work!
From viewing, application and moving into the property everything went well. Good communication in all stages from our Property Manager, Sarah. Keep up the good work!
- Vusa Dube
Wilsonton
24 Jun 2024
Sarah has been amazing
As a first time tenant Sarah has been amazing and so helpful with everything. Sarah has been great with communicating everything and so helpful when answering questions.
- Courtney Solomon
Newtown
12 Jun 2024
Professional, Polite and Knowledgeable
Bronwyn from the agency was professional, polite, knowledgeable and lovely to talk to. The agency were proactive, very polite and professional. I would highly recommend them and it has been a pleasure doing business with them.
- Furhan Iqbal
Rangeville
09 Jun 2024
Local, Honest, Reliable!
Local, honest and reliable. We have been dealing with Lachlan and Bronwyn for almost 30 years with our rental properties. Excellent service and always available to work through issues.
- Lex and Karen Hoskin
09 Apr 2024
Thorough and Fair
As a landlord I use McAdam and Turnbull to look after our investment properties and find them to be very thorough and fair. Highly recommend them.
- Karla Alexander
07 Apr 2024
Honest and Straightforward
Have been on both sides of the rental market with McAdam and Turnbull Realty first as a tenant when I had clear communication and enjoyed benefits of that through comfortable living in my rental. When I had to rent out my own property I once again enjoyed clear communication and straight talking with my property management team. I can recommend McAdam and Turnbull fully for all aspects of real estate as an honest and straightforward realtor.
- Brendan Carroll
06 Apr 2024
Lovely Staff!
Staff are always so lovely & are always a pleasure to deal with
- Nikki Pierpoint
05 Apr 2024
'100% Recommend!!!'
Bronwyn was nothing but amazing to deal with, she was incredibly helpful and kind during the whole process of trying to find a place for us, the communication was great and her service has exceeded our expectations!
100% recommend!!!
- Andy Prieto
05 Apr 2024
Exceeding expectations - Going above and beyond!
I have been a landlord with my property managed by McAdam and Turnbull for 9 years. All staff have been proficient and professional. However, I have found Bronwyn Evans to exceed expectations and go above and beyond in the management of my property. When I was interested initially in the property, Bronwyn did a drive by to review the property for me. Her communication, willingness to assist, responsiveness and problem solve is outstanding. I cannot recommend McAdam and Turnbull highly enough.
- Kimlani Mellor
03 Apr 2024
Amazing Service from Staff!
A great team working there and we had some amazing service from the younger and older staff. Would recommend and after years of renting they were a breath of fresh air
- Brenton Murray
03 Apr 2024
Hassle Free
Nice and quick response as well as hassle free renting options.
- Arjuna Jayasekara
02 Apr 2024
Going above and beyond!
Sally from McAdam and Turnbull Realty is our property manager and we feel so lucky to have her. She has gone above and beyond for us recently to get the best outcome for us as renters, while respecting the landlords completely. Sally is always quick to reply to us and answer any questions or concerns we have. She is fair and kind and we are just so grateful that we rent through this great realty. They really look after the houses and their tenants
- Kate Green
13 Mar 2024
Quick, thorough and kind
I am extremely happy with the friendly and helpful service of everyone I have spoken to at the office. Sarah is our property manager and she is wonderful, always quick with a response, very thorough and kind. We are very grateful to have such a lovely real estate to rent through.
- Y Allen
13 Feb 2024
Lovely people and amazing rental agency!
Very lovely people and amazing rental agency! Me and my partner have a very great Agent, Sarah is very helpful to us in finding our property, she assisted us with every step of our rental application.
- Maurize Lavega
12 Feb 2024
Our sincere thanks!
Our sincere thanks to McAdam and Turnbull Realty for selling our house so quickly and for achieving excellent results on price. We greatly appreciated Lachlan’s guidance and expertise with every aspect of the selling process, and highly recommend his services to anyone who is planning on selling their property. We can also highly recommend their property management services with our rental property being under their care for several years prior to sale. Many thanks Lachlan, Bronwyn and your team!
- Pam and Richard
Glenvale
05 Jan 2024
Good Communication
"Good communication, very efficient and friendly staff. We are well looked after with our rental property. "
- JT
Helidon
28 Jul 2023
Prompt Problem Solving!
"Always prompt to resolve any problem should one arise. Courteous and friendly staff and have had the pleasure of dealing with the owners for many years."
- AB
Newtown
28 Jul 2023
Unsurpassed Knowledge
"Excellent service and unsurpassed knowledge of real estate."
- BWC
East Toowoomba
28 Jul 2023
Excellent Teamwork
"Excellent teamwork and dedication to your clients"
- GH
Rangeville
28 Jul 2023
Proud
"The staff are professional, responsive and take pride in their work."
- KT
Centenary Heights
28 Jul 2023
Looking after your Interests
"I find that all of your staff act professionally and whilst you are looking after my interests I also like to see my tenants rights respected and considered which you always do."
- AT
Newtown
28 Jul 2023
Above and Beyond
"We Love Sarah. We have recently had tenants break lease and she has gone above and beyond in making the transition as seamless as possible. Couldn’t recommend her management of our property any more. Thank you for all your hard work an extra hours you have put in Sarah. It is so muchly appreciated."
- AVC
Darling Heights
28 Jul 2023
Professional and Friendly Service
"McAdam & Turnbull offer a professional and friendly service. They keep us advised with regular inspections and updates on our rental properties, arrange repairs as required and transfer the payments through at the beginning of each month. "
- CB
Darling Heights
28 Jul 2023
Faultless
"All my dealings have been faultless"
- NPL
Rangeville
28 Jul 2023
Caring and Considerate
"Easy Real Estate to work with and understand the Laws, caring & considerate."
- TT
Centenary Heights
28 Jul 2023
Lovely to Work with
"Staff are extremely helpful and lovely to work with. "
- BSH
North Toowoomba
28 Jul 2023
Great Communicators
"Our property manager is really switched on and a great communicator."
- RGB
Darling Heights
28 Jul 2023
Warm and Friendly
"Very quick to respond, keeps us well informed of our property and work with us in a warm and friendly manner. "
- GSM
Meringandan
28 Jul 2023
Excellent Service
"I have always had excellent service. They reply to my requests in a timely manner and no task seems to be too hard. Staff are friendly and helpful."
- BGM
Wilsonton
28 Jul 2023
Seamless!
"I find that you make the process seamless"
- JM
North Toowoomba
28 Jul 2023
Great Support
"Great support from a team who are dedicated to the task. "
- BS
Newtown
28 Jul 2023
Wonderful!
"Wonderful and attentive service - always!"
- DJH
Centenary Heights
28 Jul 2023
Efficiency and Dedication
"The staff are very efficient, reliable and dedicated"
- LJM
Kearneys Spring
28 Jul 2023
So Helpful
Bronwyn and Lachlan are so helpful!! I needed to get a comparative market appraisal for a complicated property, most other agents I contacted simply gave me a 'there are no comparative sales' letter but they went above and beyond to find, locate and provide me with three comparative sales. They were both very professional and helpful. Cannot recommend enough!
- D Woods
North Toowoomba
11 Oct 2022
Thank you!
To the team at McAdam & Turnbull THANK YOU. Your support of the Area 1 Toastmasters Conference last Saturday is appreciated very much. Great people to deal with and a local business that supports local community groups.
- Marg Marshall
Rangeville
08 Oct 2022
Strongly Recommend
My fiancée and I were referred to McAdam and Turnbull through a family member when looking for a new rental property as unforeseen circumstances required us to. Bronwyn assisted us graciously and had us apply for a property prior to its advertisement. Bronwyn took the time out of her weekend to let us inspect and was thorough when answering any queries we had. Bronwyn understood and empathised in our concern of finding a place due to the heavy demand of rentals at that current time, particularly as our baby was only six weeks old. The transition was smooth and Lachlan was a delight to do business with. Lachlans relaxed demeanour made us feel as though we were more than just clients and our questions/concerns mattered. We strongly recommend McAdam and Turnbull to anyone who is searching for a rental and we would not hesitate renting or buying through them in the future!
- Alexis Lyons
Southbrook
02 Oct 2022
Going Above and Beyond for Us!
We're in a rental crisis, as most of us know. We were personally in a pickle! Thanks to Bronwyn we have been able to find accommodation for an elderly family member. Something that most real estates have considered "too difficult" or simply not had the capacity to assist us with. I can't thank you and McAdam and Turnbull Realty enough for going above and beyond for us! Good communication throughout the whole application process. Thank you! Thank you! Thank you! Thank you! We look forward to having a long tenancy through you.
- Sumah Linton
North Toowoomba
31 Aug 2022
Fantastic Agents
Fantastic agents who communicate proactively and genuinely want to provide a 5 star service for their customers. Having worked in a boutique agency for many years in Brisbane, I appreciate the extra efforts they take to set themselves above their competition. Highly recommend on all levels.
- James Manning
Kearneys Spring
02 Aug 2022
You actually are what you say you are!
The thing I love most about your agency is that you actually are what you say you are, #honest #reliable #professional, good #personal service. I recommend your agency to anyone who asks for recommendations .
- Monique McMahon
Rangeville
25 Jul 2022
Great agency
Great agency, we would recommend highly! Professional and friendly staff who go the extra mile. Property managers are extremely passionate about their clients.
- Tanya Gilbert
Toowoomba
31 May 2022
Excellent
We have been using McAdam & Turnbull to manage our property for nearly 7 years. We live in SA and having a property in Qld, meant that we had to rely on Paul to keep us up-to-date with any issues associated with the property. At times we had to deal with challenging tenants. Paul managed to make the experience very easy. He was in constant contact and even dealt with the tribunal on our behalf. Overall the experience with McAdam & Turnbull has been excellent. The even helped out with the sale which ended up being a no fuss experience too. If we ever purchase another property in the region, we will definitely use McAdam & Turnbull again.
- Suzi Cengarle
Glenvale
31 May 2022
A great team that works for you
With 14 years managing the property to finally in the end selling it too. the Team from McAdam & Turnbull ( especially the property management team) have always gone above and beyond. they've always been very prompt in responding to enquiries and tenant issues. I was lucky in that all the tenants were chosen with the help and personal opinion from the team, which in the end never gave me any grief.
A great team that works for you, I look forward to doing business in the future.
- Alan Healey
Wilsonton
31 May 2022
Helpful and friendly
Very helpful and friendly service. Our property manager is great.
- Bronwyn Carnell
East Toowoomba
31 May 2022
Personalized service
Bronwyn and Lachlan provide a personalized service for both sales and property management that is second to none. They personally oversee all aspects to ensure everything is done with excellence. A pleasure to work with.
- Aspect Joinery
Middle Ridge
31 May 2022
Honestly recommend!
McAdam and Turnbull are a family owned business who truly have a vested interest in your investment property. They are one of the few agencies I know that has owners who are so involved in the property management department and genuinely care for your investment. You would find it very hard to find an agency like this to manage your property. After being in the industry for over ten years I can honestly recommend McAdam & Turnbull to look after your property.
- Emma
Centenary Heights
31 May 2022
So Helpful
Bronwyn and Lachlan are so helpful!! I needed to get a comparative market appraisal for a complicated property, most other agents I contacted simply gave me a 'there are no comparative sales' letter but they went above and beyond to find, locate and provide me with three comparative sales. They were both very professional and helpful. Cannot recommend enough!
- Dorcas
Toowoomba City
31 May 2022
No hesitation in recommending
Thank you Bronwyn and Lachlan for your professionalism in the property management of our investment property and we have no hesitation in recommending McAdam Turnbull in the future.
- Ken and Maureen
Darling Heights
13 Jan 2022
Really appreciated your partnered approach
Thank you McAdam & Turnbull for excellent service as property managers for our rental house. From the outset you have guided us well, and we’ve really appreciated your partnered approach to maintaining our investment, keeping our tenants happy, and ensuring that we have fulfilled our obligations as landlords. Top job! Pam & Richard”
- Pam and Richard
Glenvale
13 Jan 2022
Excellent Level of Service
From the start of the process to sell our property through to settlement we were provided with an excellent level of service and advice, in a timely manner, with no pressure. Lachlan and the rest of his team at McAdam and Turnbull met our expectations and then some, while acting professionally on the square at all times.
- Murray L
Highfields
04 Aug 2021
FANTASTIC FANTASTIC FANTASTIC 🙌🏻
We have bought a property with [McAdam & Turnbull], we have had nothing but fantastic service and amazing responses to all phone calls and emails. Currently renting a property through them as well and are very happy and grateful for all their hard work. Would definitely recommend them for anyone looking at buying or selling as well as renting.
- Venessa C
04 Aug 2021
Experienced Property Manager
I was needing to speak with an experienced Property Manager to gain some insights on the current market, I watched a segment recently Bronwyn posted on Facebook which was fantastic. I called Bronwyn today seeking some rental information, she shared her knowledge and insights without any hesitation. Thank you Bronwyn for your valuable time today, you are an asset to the industry.
- L Pike
04 Aug 2021
Buying My First Home!
I found working with Lachlan to buy my first house in some sense very relieving. He was very professional as well as making me feel comfortable and that no question was too silly. Due to this house being my first I had absolutely no idea what I was doing and Lachlan and his team very kindly guided me throughout the whole experience for which I am very grateful and couldn't have done it without them. Couldn't recommend McAdam & Turnbull more.
- Caitlin B
Harristown
25 Sep 2020
Honesty and Integrity
Lachlan held my property back until the market was perfect for maximum returns. Once advertised it sold within a day above the expected price. Lachlan's honesty and integrity is why I can highly recommend him as your preferred agent.
- Zoe Crowther
Highfileds
17 Oct 2019
Over and Above
Lachlan's advice, professionalism & assistance in selling this property was first rate. He went over and above what would normally be expected of an agent to ensure that the sale process went as smoothly as possible
- Alison G
Middle Ridge
17 Oct 2019
My rental is in Good Hands.
McAdam and Turnbull Realty provide great service in looking after my rental property. They have a friendly professional team and I know my rental is in good hands. They communicate with me and I appreciate their common sense approach to managing the tenants.
- Lyndsey Klaassen
Toowoomba
23 Sep 2019
Never had any problems with Rentals
The Property Management Team do a fantastic job! Never had any problems with rental properties all thanks to these guys
- Jimmy Mann
Toowoomba
23 Sep 2019
High Standard of Knowledge and Professionalism
…as well as excellent people skills, their management of my properties has shown them to be efficient and reliable. I also have ongoing interaction with McAdam and Turnbull Realty in regards to property sales and potential purchases. Their knowledge and professionalism are of a high standard.
- Maureen Burke
23 Sep 2019
Attention to needs of customers
In the years that I have been associated with McAdam and Turnbull Realty, I have been impressed with the attention, first and foremost, to the needs of customers and the commitment of the business to deliver a premium service.
- Royce Hanson
23 Sep 2019
Professional advice & attention to our needs.
We have every confidence with the staff of McAdam & Turnbull Realty to manage our rental property with due care and attention.
Our association with the business spans over six years and during this time, their professional advice and attention to our needs is commendable.
We would not hesitate in recommending this agency.
- Margaret and Phillip J
Glenvale
16 Aug 2019
Easy to deal with!
Definitely recommend McAdam and Turnbull Realty. Prompt. Easy to deal with, fast communication.
Helpful and polite!
- Laura C
Kearneys Spring
16 Aug 2019
Look after your property and your tenants.
Property Management is a difficult business but if you want to make life easier, these guys will go above and beyond to look after your property and your tenants.
- Kent B
Toowoomba
16 Aug 2019
Brilliant!
Brilliant Real Estate. Wouldn't trust anyone else with my rental property.
- Naomi W
Rangeville
16 Aug 2019
Lachlan worked tirelessly…
In a difficult financial climate and with our property fitting into a niche market Lachlan Evans worked tirelessly to achieve a successful outcome. Lachlan's professionalism was evident from the beginning when he provided a realistic valuation and proposed marketing plan for our property. His personal attention and detail mindedness ensured that a very eye-catching advertisement was placed on the internet marketing sites.
This advertisement was frequently updated and refreshed in order to capture the optimum amount of buyer interest. At all times Lachlan treated us with respect by always communicating with us in terms of feedback and suggestions. Regardless of whether you are buying or selling, we would highly recommend Lachlan Evans to help you in this life changing move. We could not have asked for a better Realtor to guide us through the process.