Is This You Right Now? Your Property Manager:
DOES NOT return my calls/emails.
DOES NOT follow up on maintenance issues.
DOES NOT pay attention to details.
DOES NOT conduct routine inspections.
DOES NOT perform thorough entry and exit inspections.
DOES NOT understand the rental laws and stay updated with the latest changes.
If this sounds familiar, your Property Manager is costing you money and causing unnecessary stress.
Make the Switch to Us – Bronwyn and Lachlan Evans.
An Agency on Your Side, Saving You Money!
How?
We’ve learned from the reasons why many investors have switched their rentals to us:
Not Returning Calls: We understand that lack of communication means issues are ignored, risking your investment. The stress of uncertainty can be overwhelming.
Not Following Up on Maintenance: We’ve seen how neglect can turn minor fixes into major expenses. Well-maintained rentals attract quality tenants. A minor leak shouldn’t ruin a bathroom.
Not Paying Attention to Details: Mistakes with lease end dates, smoke alarm compliance, or notice periods can cost you big money.
Not Conducting Routine Inspections: We know that missed maintenance and unclaimed tenant damages from bonds add up, costing you money.
Why Choose Us?
Managed Workloads: We cap the number of properties per manager, ensuring they have time to proactively manage details, follow up, and communicate.
Direct Support: Our property managers are backed directly by us, the agency owners, without layers in between. We provide real support, mentoring, and training.
Administrative Team: Our administrative support ensures tenancy documentation is processed efficiently, allowing your dedicated property manager to prioritize you and your rental.
Routine Inspections: Inspections are prioritized and conducted thoroughly with photos and written reports.
Maintenance Follow-Through: Issues are addressed promptly.
Responsive Communication: Phone calls are returned.
Combining Technology with Personal Service
We use a combination of the best software available for inspections, applications, trust accounting, and maintenance. However, these tools are only allowed to complement – not replace – the human customer service of communicating. We do what we do with a professional smile. We are members of REIQ (Real Estate Institute of Queensland), Real Estate Excellence, and Inspired Growth Training to ensure we are at the forefront of our industry.
Our Track Record
- Over 50% of our clients have been with us for more than 10 years.
- 70% of our clients have been with us for over 5 years.
- Rarely do less than 99% of our tenants pay their rent on time.
- Rarely do less than 99% of our rentals remain vacant and not earning rent.
- We rent vacant properties 7 days faster than the Toowoomba market median.
- Finalists for IGT 2023 Property Management Company of the Year for Australia and New Zealand.
- 2023 People’s Choice Award winner in the Toowoomba Business Excellence Awards, as voted by the public.
- Bronwyn Evans is a member of the Real Estate Institute of Queensland Property Management Advisory Committee – one of only 8 appointed across Queensland.
- Bronwyn Evans was honored with Fellow Membership of the REIQ in recognition of services to the QLD Real Estate Industry.
Switch to Us and Experience the Difference.
Trust doesn’t come overnight. If after 3 months you tell us we didn’t deliver as promised, we’ll refund the management fee for those past 3 months.
Take the First Step Towards Stress-Free Property Management
Don't let poor service from other agencies cost you money and peace of mind. Make the switch to a property management team that prioritizes communication, attention to detail, and proactive service. Contact us today to find out how we can help you achieve a successful and stress-free rental experience. Your financial future deserves the best – let us be your trusted partner in property management.